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redbeardsbbqidaho
Level 1

Is there an option for tipping on the qb pos?

 
1 Comment 1
IrishA
QuickBooks Team

Is there an option for tipping on the qb pos?

Yes, QuickBooks has a tipping feature that allows customers to add tips when paying an invoice or sales receipt. We can enable this functionality directly in your account settings, Red.

 

To start, could you confirm whether you're using QuickBooks Payments connected to QuickBooks Online (QBO) or the QuickBooks Desktop Point of Sale (POS) system?

 

If you are using QuickBooks Desktop Point of Sale (POS), please know that this version has been discontinued and can no longer process tips directly. If you use a third-party payment system with your POS, you do have the option to enable the tips feature within that service.

 

In cases where you need to include tips, you can do so manually. To add a tip, enter the total sale amount into your external payment terminal and ensure to create a separate custom line on the customer's receipt to reflect the tip.

 

On the other hand, if you are using QuickBooks Payments, you can enable it in your account settings to allow customers to add tips when they pay an invoice or sales receipt.

 

Here's how:

 

  1. Navigate to the Gear icon and select Account and settings.
  2. Select the Sales section.
  3. Under Sales form content, select Edit and turn on the Accept tips option.
    image 36.png
  4. In Who's receiving these tips? section, choose one of the following:
    • My Team: Select this if tips are intended to compensate employees or others. A liabilities account for tips will be created automatically.
    • Just me: Select this if you retain tips personally. An income account for tips will be created automatically.
  5. Click Update, then Save, and finally Done.

 

Once enabled, the tipping feature will add a Tip field below the Total amount on invoices and sales receipts. Payments received will then reflect the full amount, including both the invoice total and the tip.

 

For more info and steps in recording tips in QBO, you can refer to this article: Record tips or unapplied payments on an invoice

 

If you have further questions or require assistance accessing your account, please feel free to return to this thread. The Community is always here to help!

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