Thank you for reaching out, Jonathan.
Since you mentioned that you have changed and closed your old bank account, it is possible that you also disconnected the old bank in QuickBooks, causing the previous transactions to be deleted.
Please note that disconnecting the account permanently deletes all transactions and cannot be undone.
The only way to restore these transactions to your account is by contacting your bank and requesting a CSV file of all past transactions from your old bank account. You can then manually upload this file to QuickBooks and continue working with your data.
Please leave us a response if you have other questions or need further assistance.
