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graphicsetc
Level 1

Why is there a description called Payout in the Square Connector area that shows all the transactions for Review? The amount doesn't match anything from Square.

 
1 Comment 1
Jane_M
QuickBooks Team

Why is there a description called Payout in the Square Connector area that shows all the transactions for Review? The amount doesn't match anything from Square.

Hi there, @graphicsetc

 

The "Payout" section in the Square Connector shows the net amount Square deposits into your bank account after gathering sales for a specific period, usually daily. Square deducts fees, refunds, adjustments, or holds, so the payout reflects the net amount, not the total sales for the day. Each payout entry corresponds to a daily deposit made by Square, which is why you may see multiple payouts listed instead of one combined deposit.  

 

If the amounts don’t seem to match your expectations, we recommend reviewing the payout amounts in your Square account, including any deductions like fees or adjustments. You can then compare these payouts with the entries listed in the Square Connector and your actual bank deposits to ensure they align. Reviewing these details can help you better understand how these transactions are flowing between Square and QuickBooks Online.  

 

If you have any further questions or clarifications, please don't hesitate to reply. We’re here to help.

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