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ben162
New Member

how do i get rid of deleted chart of accounts in a profit and loss statement?

I have switched from a paid online subscription to a techsoup subscription. After performing the copy from the paid subscription to the techsoup subscription and I run a p&l on both accounts, they do not match. The techsoup subscription is picking up deleted chart of accounts. The reports differ by exactly the deleted chart of accounts. QB will not help because it is a techsoup subscription

1 Comment 1
Irene R
QuickBooks Team

how do i get rid of deleted chart of accounts in a profit and loss statement?

Let's adjust your Profit and Loss (P&L) statement to display only active accounts, Ben162.

 

Know that when migrating data from a paid QuickBooks Online (QBO) subscription to a TechSoup subscription, all data, including active and inactive (deleted) accounts, is copied over as-is. You have to adjust your P&L report in the TechSoup version to match those from the paid subscription.

 

Here's how:

 

  1. In your QBO account, go to Reports.
  2. Navigate to your Profit and Loss statement.
  3. Go to the General options at the upper right corner, then click the drop-down icon beside Show non-zero or active.
  4. Select the Active option in the Show rows and Show columns sections.

    General options.png

 

After that, it will then display all your active accounts' income and expense transactions. If you require further assistance, I suggest contacting TechSoup support for real-time help.

 

This thread is open for further inquiries you may have.

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