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EmmaY
Level 2

Where has the VAT element on receipt upload gone? I have to go back into the receipt to add the VAT!

 
1 REPLY 1
Jayson_E
QuickBooks Team

Where has the VAT element on receipt upload gone? I have to go back into the receipt to add the VAT!

Let me route you to our Live Support team to assist with the issue you're experiencing in uploading your receipts, EmmaY.

 

They can securely investigate the root cause of this issue and determine whether it is due to a system change, a customization setting, or a potential glitch. Our support team specializes in handling issues like this and will ensure that you can get back to business quickly and seamlessly.

 

Here's how to contact them:

 

  1. Log in to your QBO account.
  2. Navigate to the Help (?) icon.
  3. In the Search tab, type in your concern.
  4. Click on Contact Us.
  5. Choose your preferred option. Have us call you or chat.

 

You may also check our support hours to see when they are available.

 

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