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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
osxtheproducer3
Level 1

How to replace lost card , I updated my address 3 days ago and it still says my old address that I don’t live at anymore and I would like to receive a new card

 
1 REPLY 1
FaithA
QuickBooks Team

How to replace lost card , I updated my address 3 days ago and it still says my old address that I don’t live at anymore and I would like to receive a new card

I appreciate you reaching out, osxtheproducer3. The first thing you should do is contact Green Dot directly to report the loss. They’ll help you freeze your account to prevent unauthorized transactions and address the issue with your updated address.

 

Once that’s sorted out, you can request a replacement card through QuickBooks. Here’s how:

 

For QuickBooks Online
 

  1. Sign in to your QuickBooks Online account.
  2. Go to Bank Transactions.
  3. Select View Card.
  4. Click Replace Card or Reset PIN, and follow the instructions for the selected option.
     

For QuickBooks Money
 

  1. Sign in to your QuickBooks Money account.
  2. Go to the Banking tab.
  3. Select View Card.
  4. Click Replace Card or Reset PIN, and follow the instructions.

 

If you have other questions, feel free to reply to this thread. We'll gladly loop back and assist. 

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