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wfshelton
Level 1

why is QB running so slow and buffering?

 
1 REPLY 1
Jayson_E
QuickBooks Team

why is QB running so slow and buffering?

QuickBooks Online (QBO) is a web-based program that relies heavily on the speed and stability of your internet connection, as well as your computer’s hardware, to function smoothly. , wfshelto.

 

Typically, it loads the most frequently used pages within about 10 seconds. A shortfall in any of these areas can reduce performance.

 

You can also refer to this article to determine if your system meets the basic requirements, which can help narrow down the reason for slow and buffering performance in QBO: System Requirements for QuickBooks Products.

 

If your system meets these requirements but QuickBooks Online (QBO) is still slow or buffering, clearing your browser’s cache and cookies can help start fresh. Stored data can become outdated or corrupted, which may slow down the program’s performance. You can also use other supported browsers as an alternative.

 

Please don't hesitate to comment if you need more help with any QuickBooks concerns.

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