Hi, Erica37. Thank you for reaching out to the Community forum.
Could you provide more details to help us better understand the issue? For instance, are you experiencing greyed-out fields along with being unable to input or save company information? Sharing a screenshot or additional details would help us pinpoint a solution more effectively.
In the meantime, try refreshing your browser to ensure you're viewing the latest changes to your account. Logging out and signing back in can also reset your server session.
If the issue persists, consider accessing your account through a private or incognito browser to avoid conflicts caused by browser extensions. Also, we recommend adding Intuit as a trusted site to prevent your browser from blocking Intuit's content.
Alternatively, switching to a QuickBooks supported browser can improve compatibility and ensure smooth functionality.
This thread remains open for additional concerns you have.
