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BSL_Ling
Level 3

receipt snap

Hi,

 

I have installed and reinstalled the IOS QB app but the receipt snap does not appear.  pls see attached picture.

 

Look forward to hearing from you.

1 Comment 1
LieraMarie_A
QuickBooks Team

receipt snap

Hi there, @BSL_Ling

 

Thank you for attempting to resolve the issue by reinstalling the app. I'd encourage reaching out to our Customer Care Team support to verify why the feature still doesn't appear. 

 

In the meantime, you may consider uploading your receipts and bills using a web browser on your device. It works the same with how you access your account on your computer. 

 

Here's how:

  1. Sign in to your QuickBooks Online account.
  2. Go to Banking and select Receipts.
  3. Select Upload from computer.
  4. Follow the onscreen instructions.

 

After adding them, make sure to review those transactions in the For Review tab.

 

Fill me in if you have more questions about managing your expenses. I'd be glad to help you achieve your goals.