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sandra94
Active Member

Hi there!I changed my invoice date. But mobile app still showing original date. Please advise how to reflect accuracy of billing dates in mobile app?

 
1 Comment 1
KiazzymaeC
QuickBooks Team

Hi there!I changed my invoice date. But mobile app still showing original date. Please advise how to reflect accuracy of billing dates in mobile app?

Hello, Sandra.  Let's go through some troubleshooting steps to make sure your updated invoice date shows up correctly in the mobile app.

 

We'll start by refreshing your app's data so you can see the latest information from QuickBooks Online, including the modified invoice date.

 

If you're using an iPhone or iPad (iOS), follow these steps:

 

  1. Open the Menu ☰.
  2. Tap the Gear icon, then choose Refresh Data.
  3. Select Refresh Now to update your app data.

 

For Android users, here’s what you need to do:

 

  1. Open the Menu ☰.
  2. Tap the Gear icon.
  3. Select Refresh Data, then confirm by tapping Yes.

 

If the issue persists, I recommend following the steps outlined by this article to address the issue of your updated invoice date not appearing in the mobile app: Fix other app related issues.
 

If you have further concerns, please feel free to reply. The Community team is here to help!