Thank you for asking here in the Community, Samzbt.
When printing checks in QuickBooks Online, the Preview and print button should normally open a pop-up window that directly previews the check before printing.
Since this feature is not functioning, I recommend reaching out to our live experts to review the cause of the Preview and Print feature not working. Our live experts have the necessary tools to examine it more closely and can provide you with a real-time resolution.
To connect with our live expert, please follow these steps:
- Click the ? Help button in QuickBooks Online.
- Enter your concern in the Search tab.
- Click Contact Us.
- Choose how you’d like to connect with our live expert:
- Start a Chat with the live expert.
- Set up a Callback to speak with an expert directly.
Please check our support hours to determine the best time to reach out:
- QuickBooks Online EasyStart, Essentials, Plus, Self-Employed, and Payments, Advance:
- Monday–Friday: 8:00 AM–9:00 PM ET.
- Saturday: 9:00 AM–6:00 PM ET.
- English Support: Monday–Friday from 9:00 AM to 8:00 PM ET.
- French Support: Monday–Friday from 9:00 AM to 6:00 PM ET.
- QuickBooks Online Advanced:
- Schedule an appointment with a Support expert at a date and time of your choosing:
- English Support: Monday–Friday: 9:00 AM–8:00 PM ET.
- French Support: Monday–Friday: 9:00 AM–6:00 PM ET.
If you have more questions or need further assistance after connecting with our expert, don’t hesitate to reply here.
