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If I add a new non-inventory product and put in the selling price, why doesn't it automatically come up?

Other products were entered to the list exactly the same way, and their price shows up automatically.

1 Comment 1
LouiseG
QuickBooks Team

If I add a new non-inventory product and put in the selling price, why doesn't it automatically come up?

Hi there, nwowc.


Let’s perform some troubleshooting steps to ensure that the selling price shows up automatically.

Start by refreshing your browser. This helps ensure you're working with the latest version of QuickBooks and can resolve potential issues.

If the problem continues, try signing out of your QBO account and then signing back in. This often fixes browser-related glitches. Alternatively, you can switch to another supported browser to determine if the issue is browser-specific.
 

Let us know in the comments if you have additional questions.

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