Thanks for reaching out! Are you having trouble matching a downloaded direct deposit payment from your banking page to the corresponding transaction? If, so, there may be times when a bank amount doesn’t quite match the amount in a transaction you entered, Barry. Maybe you had to pay a small fee to process a sales transaction, or perhaps you received a discount for paying a bill early.
When you go to the Banking transactions page to match the payment, the amounts don’t quite add up, yet they are for the same transaction. You can enter an adjustment to resolve the difference.
Here's how you can do it:
- Go to the Transactions tab, and then Bank Transactions.
- Find the item with an amount that doesn’t match with the transaction you entered for it.
- Select the item, and once the row expands, click Find other match.

- In the Find other matches page, select the transaction to match. If you don’t see it, enter search criteria above the table to find it.
- Once you select the transaction, scroll to the bottom of the table and click the If needed, resolve difference section.
- Click Add new row to complete the fields in the table to add the adjustment.
- Hit Match when you’re through.

Once done, this will now keep your record accurate and keep your books balanced and in sync with your bank transactions.
If you need further assistance when matching or reconciling your transactions, don't hesitate to reach out. We're always here to guide and help you every step of the way. Have a great day ahead of you!