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tammy128
Level 1

Is anyone else having problems with the bank feed not showing matches? It seems the recorded payment is not showing up even when performing a manual search from the feed.

 
1 Comment 1
Rea_M
Moderator

Is anyone else having problems with the bank feed not showing matches? It seems the recorded payment is not showing up even when performing a manual search from the feed.

Thank you for letting us know about the issue you're experiencing with matching bank feed transactions in QuickBooks Online (QBO), tammy128. Let me route you to our Live Support team to ensure this is resolved promptly.

 

To ensure you receive the assistance you need, I recommend reaching out to our QuickBooks Live Support team directly. They can document your concern and guide you through the appropriate steps needed to resolve this in no time.

 

Here's how you can contact them:

 

  1. Sign in to your QBO company.
  2. Go to the Help (?) menu.
  3. Select the Search tab.
  4. Click the Contact Us button.
  5. Enter a keyword or a brief description of your concern. Then, hit Continue.
  6. Choose a way to connect.

 

If there's anything else you need, please don't hesitate to reach out.

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