I appreciate you taking the extra step to confirm with your bank that everything is fine on their end, info2234. Error 350 occurs when the connection to your bank account expires or gets updated by your financial institution.
Since your financial institution has confirmed that everything is working on their side, let's reconnect your bank account using an incognito window. This process can help resolve the error and refresh the connection.
Here's how to do it:
- Hover over to the My apps menu, then click the Accounting dropdown.
- Select Bank Transactions, and choose the bank or credit card account you want to reconnect.
- Click Edit, then select Edit account sign in.
- Confirm the user ID and password you use to sign in to your bank's website. Re-enter your banking info if necessary.
- Select Save and connect.
- You'll see a prompt message if the reconnection is successful, then click Done to finish.
If the issue persists after following these steps, I suggest contacting our live support team for further assistance. Our experts can investigate the situation and work to ensure your connection is restored successfully.
We're always here to help if you have any more questions or concerns.