How can I get the payroll to pay out an employee's leave entitlement?

Hi Peter42,

Thanks for posting in the Community!

You can add leave taken during the pay run creation in QuickBooks Online Payroll. Let me guide you how.

1. Click on the Payroll tab, select New pay run.
2. Select the pay schedule, pay period ending date and pay date.
3. Click on the employee name to open Earnings section.
4. Click on Actions and select Take leave.
5. Under Leave taken, select the leave category to pay the employee.

If no leave category is showing, let's check the leave allowances set up for the employee.

1. Click on the Payroll tab and select the employee name from the employee list.
2. Click on Leave Allowances.
3. Locate the leave category and mark a check under Can Apply for Leave.
4. Click on Save.

I recommend also checking the Pay Run Defaults of the employee to see if there is a leave allowance set up. If a leave allowance template is set up, check under Payroll Settings and then click Leave Allowance template.

Once done, go back to the pay run and recalculate the earnings of the employee. If the issue persist, I recommend contacting the Customer Care Team. That way, they can check your payroll settings in a secure form. 

Post again in the Community if you have more questions about QBO.