Let’s take a closer look and do some troubleshooting steps, instantpropertymaintenance.
Before we begin, have you encountered any error messages while trying to add Products and services to your invoice? Any additional information you can share would be greatly appreciated so we can provide you with a more accurate resolution.
When you add Products and services in QuickBooks, they typically appear in the line items of your invoice. Since you're currently experiencing difficulties adding them, I recommend first checking your internet connection and refreshing or reloading your browser to ensure the page loads properly and updates accurately. Once done, try adding the Products and services to your invoice again.
If the problem persists after refreshing or reloading the page, I suggest accessing your account and creating the invoice in private or incognito mode. Using private browsing eliminates cached data or potentially conflicting browser extensions that might interfere with QuickBooks’ functionality.
Here are the keyboard shortcuts to open private or incognito mode in your browser:
- Chrome:
- Ctrl + Shift + N (Windows/Linux).
- ⌘ ⇧ N (Mac).
- Edge:
- Ctrl + Shift + N (Windows).
- ⌘ ⇧ N (Mac).
- Firefox:
- Ctrl + Shift + P (Windows/Linux).
- ⌘ ⇧ P (Mac).
- Safari: ⌘⇧N (Mac).
Alternatively, you can try using a supported browser to ensure every QuickBooks feature works seamlessly and is fully compatible.
Let us know if you need further assistance with this issue.
