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SteveMc1
Level 2

unable to get any contact from call back phoneline. anybody got any suggestions

 
1 Comment 1
Nicole_N
QuickBooks Team

unable to get any contact from call back phoneline. anybody got any suggestions

We understand that you are having difficulty receiving a callback from our QuickBooks phone support, SteveMc1. It may be due to high call volumes or several pending requests.

 

Callbacks are available on weekdays from 8:00 AM to 6:00 PM. Rest assured, a support expert will contact you as soon as one becomes available.

 

In the meantime, you can use this forum as another support channel to post your QuickBooks-related questions and concerns. We can assist with general QuickBooks issues here, but account-specific queries, such as billing or ongoing case numbers, require contacting live representatives directly.

 

If you'd like immediate assistance while waiting for the callback, you can reach out to our Chat Support team by following these steps:

 

  1. Open your QuickBooks Online account.
  2. Click the Help button and select the Search tab.
  3. Enter your concern in the search bar, then click "Contact Us " at the bottom.
  4. Provide a brief description of your issue, then click Continue.
  5. Select Chat to connect with a support representative.

 

For details about their support hours, refer to this link: Get Help with QuickBooks Products and Services. You will find all the information you need to get the assistance you are looking for.

 

You can always reply below if there is anything else we can do to help you.