The reason why your mileage dollar amount has not changed could be because you have possibly exceeded the annual limit for the year. Let me provide more information on this below.
Australian businesses can claim a tax deduction for up to 5,000 km per vehicle annually. In QuickBooks Online, auto-tracked trips exceeding this limit will display $0, indicating the deduction limit has been reached.
However, if you haven't yet exceeded the annual 5,000 km limit per vehicle, we can implement some troubleshooting steps to avoid reaching this threshold.
To enhance the program's functionality, clear your cache to refresh any website preferences that can be causing interference. Additionally, make sure your browser is up-to-date to avoid compatibility issues associated with outdated versions. Alternatively, switch to a different, supported browser that is current and up-to-date.
Consider logging into your account via a private or incognito browser to prevent data storage that can cause display issues. Use the following keyboard shortcuts to open one of these browsers:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
Moreover, employees should use company vehicles for business travel. If they use personal cars, reimburse them for mileage. Here's how to track and compensate for these expenses: Reimburse employees' mileage and vehicle expenses in QuickBooks Online.
You can always count on our Community Forum for any additional questions or clarifications about managing your mileage tracking. Just tag me along with your post or visit this thread by hitting the Reply button below, and I'll be here to assist you promptly.
