Learn More About Getting Started in the QuickBooks Community

Whether you’ve found your way here from the Help menu inside your product or stumbled onto a helpful article from the web, this is the premier place to gain QuickBooks knowledge and discuss your business or ideas.

Tell Us about Yourself

Your Member Profile is a great place to talk about your company, specialties, or the products and services you offer. Don’t be afraid to include social media or blog links as well so the Community can see what you’re about!

1. From anywhere in the Community, click your avatar in the top-right and select:  
    
2. Go to My profile, and click Edit next to your username. 
3. From here, you can add an Avatar picture, fill out your Biography and online presence, and let the world know your business’s vision. 

Keep in mind however, that any and all content you post on the Community is viewable publicly. So make sure you are not sharing any personally identifiable information such as email address, company info, etc.

Search for Answers or Ask Questions

Our Q&A boards are chock-full of experts and other small business owners who are always discussing how to get the most out of QuickBooks. Here’s how you can browse the topics or join in a conversation:

1. From the Home page, click the QuickBooks Q&A board to see all of the product sections we offer.
2. Select a topic, then click on any discussion that interests you to open it.
3. To join in on the conversation, simply click:  
    

    

You can also use the Search bar (A) on the home page to find just the answer you’re looking for. If you’d like to ask a new question, click Start a discussion (B) in the top-right of any board. 

Here’s some helpful information to include when asking questions:

• Which version of QuickBooks are you using? 
• Are you receiving an error message? 
• Be sure to note the exact description or take a screenshot. 
• Does this issue occur on multiple computers/devices/web browsers?

Talk about your Business, Goals, or Ideas

Want to ask industry professionals for suggestions or insight? Perhaps you’d like to talk about the unique challenges your company faces each day in hopes of finding a software solution? The Business Discussions boards are the place for you!

1. From the Home page, select the Community ⮟ menu and click Business Discussions.
2. Select whichever message board interests you.
3. If you’d like, click Start a discussion and tell us what you’re thinking!

If you have any questions about how to use the Community, feedback on this guide, or requests for additional content, please let us know in the comments below!