Hi cdwilliams2785,
Are you trying to split a bank feed transaction
The error you have in subscribing can be caused by the piled-up cache in your regular browser. It stores temporary internet files from your browsing history. As it collects too many files, it can cause performance issues in your account.
I've got some steps to help fix this issue. First, sign in to your QuickBooks Online account using a private browser. This helps isolate the issue since it doesn’t store data in the cache. Here are the following keyboard shortcuts:
- Safari: Command + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + P
If it works, you can clear your browser's cache and restart your browser right after. If not, try using other browsers.
For your reference, you can also check on this article: Categorise and match online bank transactions in QuickBooks Online
