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queensofthedamne
Level 1

Can I delete or void an adjustment note?

I have put on an adjustment note in error, how can I delete it
1 Comment 1
JamaicaA
QuickBooks Team

Can I delete or void an adjustment note?

I’ll help you get rid of the adjustment note, @queensofthedamne.

 

To clarify, are you referring to deleting the adjustment note itself or unapplying it from an invoice?

 

If you’d like to delete it, please follow the steps below:

  1. Open the adjustment note.
  2. Click More, then select Delete.

 

If you want to remove it from an invoice while keeping the adjustment note for that customer, follow the instructions below:

 

  1. Open the adjustment note.
  2. Select 1 payment link and then the date in the upper right corner.
  3. Untick the Adjustment note in the Credits section.
  4. Tap Save and close.

 

Once done, this adjustment note will be marked as Unapplied on your customer's Transaction List.

 

In case you’ll want to create an adjustment note for your customers, feel free to read through this article: Applying an adjustment note

 

I’ve added this guide to help you with receiving your invoice payments. Check out this article for the complete details: Record invoice payments in QuickBooks Online.

 

If you have other concerns apart from the adjustment notes, you can leave a comment below. I’ll be around to answer them for you. Take care.