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precisebooks1
Level 1

TPAR report stalling and not loading

Are there software problems with this. Will only load last financial year, but not this year. Is it because the financial year is not yet complete?
1 Comment 1
IntuitAika
Intuit

TPAR report stalling and not loading

Hi precisebooks1,

 

Thanks for posting in the Community!

 

We haven't received any reported issues on running a TPAR report for this financial year in QuickBooks Online. Let's do some troubleshooting on your browser. To start with, let's access your QuickBooks Online account using private browser to see if we get the same result.  A private browser does not store any activities, which is why it's a good idea to use it for any unexpected behavior in the program.

 

Here are keyboard shortcuts you can use depending on the browser you're using:
 

  • Google Chrome: press Ctrl + Shift + N  
  • Mozilla Firefox: press Ctrl + Shift + P
  • Internet Explorer: press Ctrl + Shift + P
  • Safari: press Command + Shift + N


If you're able to run the TPAR report for this financial year, then go back to your default browser and clear your browser’s cache. It is a good idea to clear cache, to remove the temporary internet files and to help the application function properly. Please consider using different browser too.

 

Feel free to post again if you have any other questions, we're here to help. Have a nice day!