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clant2
Level 1

I cannot get into dashboard - it is just not there. I really need to organize my GST etc.

 
1 Comment 1
Catherine_B
QuickBooks Team

I cannot get into dashboard - it is just not there. I really need to organize my GST etc.

You may experience this unusual behavior when accessing features in QuickBooks, clant2. 

 

This can be caused by browser's cache. At times, the stored data can cause some odd errors and simply needs to be cleared from the browser.

 

We can get rid of that by performing a few troubleshooting steps. Here's how: 

  1. Log in and look into your GST Dashboard through a private browser. 
  2. If you can see the dashboard as expected, we can clear your main browser's cache
  3. You can also use other browser's like Internet Explorer, Mozilla Firefox, or Google Chrome. 

I got you some articles about your GST and QuickBooks Dashboards. 

 

Let me know what you see after performing these steps. I'm here to help!