Hello there, @booksmonashmenss.
Thank you for posting here in the Community. I'm here to help to show the multiple accounts in QuickBooks
To single out the cause of this unexpected behavior, you can start by opening your account using a private browser or an incognito window. You can use either of the following shortcut keys:
- Google Chrome, press CTRL + Shift + N
- Mozilla Firefox: press CTRL + Shift + P
- Internet Explorer: press CTRL+ Shift + P
- Safari: press Command + Shift + N
If it works fine using a private browser, I suggest clearing the cache of your regular web browsers. Using another supported browser can also help us narrow down the cause of this unexpected behavior.
If the issue persist, I suggest getting in touch our Support Team to check and investigate this further for you. To contact support, you can check this article: Contact the QuickBooks Online Customer Support team.
It'll be my pleasure to help you here in the Community if you have any other questions. I'm always around ready to help.
