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deg86
Level 1
posted
‎August 10, 2020 07:21 PM
last updated ‎August 10, 2020 2:21 AM

Why when I populate from google calendar and then add the GST type, the entire line disappears?

 
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1 Comment 1
Steven_Product Champion
QuickBooks Team
QuickBooks Team
‎August 11, 2020 09:10 AM

Why when I populate from google calendar and then add the GST type, the entire line disappears?

Hi deg86

 

When you say the entire line disappears, is this when you are adding a GST code to a Journal Entry, Invoice or Expense? Hoping to know where you are experiencing this so I can test it on my side. Typically, whenever you find your QuickBooks is giving unusual display errors or behaving abnormal it could potentially be related to the web browsers. 

 

QuickBooks Online uses browser cache and cookies to run faster. But there are rare times when cache and cookies cause small problems. What I would encourage you try is clear the cache and cookies before trying again, where you click here for the steps. 

 

Give this a go and please let us know if this is still unresolved. 

 

Thanks, 

 

-Steven

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