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hamidjazayeri
Level 1

I want to change the GST type from out of scope to GST inclusive. I changed the setting, but still in the new invoice I can not change to GST inclusive, how to resolve?

 
1 Comment 1
ShangY
QuickBooks Team

I want to change the GST type from out of scope to GST inclusive. I changed the setting, but still in the new invoice I can not change to GST inclusive, how to resolve?

Thanks for reaching out to us, Hamid. I just need to clarify a few things.

When you mentioned changing the GST type on the invoice page, were you referring to the GST type drop-down menu or the GST rates drop-down menu? 

image (35).png

If you're unable to change the GST type or GST rates, I recommend clearing your browser's cache to fix any issues caused by corrupted files. You can also switch to another supported browser for smoother performance.        
 

If you have any questions or need further clarification, feel free to click the Reply button below.