United States United Kingdom Australia Canada (English) Canada (French) France Singapore South Africa Global Ireland
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
RT1964
Level 1
posted
‎July 31, 2020 09:48 AM
last updated ‎July 30, 2020 4:48 PM

How do I remove Bank Feed Notification Message?

I have complained a number of times to Intuit about the very annoying bank feed ("Future-proof your Commonwealth Bank of Australia connection with direct bank feeds." message which keeps coming every time I use a banking function. Not only is it annoying, it takes up valuable screen real estate. I appreciate features like this are to flag users of an easier way of doing something but surely once or twice is sufficient for them to get the message not every single time they use a function. Also there should be an option to say "thanks I've seen it and understood it, you can now turn it off!!". Is there some way a user can get rid of this permanently? Please Intuit - allow users to turn it off!
Reply Join the conversation
3 Comments 3
Steven_Product Champion
QuickBooks Team
QuickBooks Team
‎July 31, 2020 11:04 AM

How do I remove Bank Feed Notification Message?

Hi RT1964,

 

I'm sorry to hear this persistent message is causing frustration when trying to do work on the banking tab, it was never our intention to cause this. All feedback is valued and it is our goal to meet our customer's needs to ensure the best experience possible while working on banking in QuickBooks. What I can do today is share your message with the product engineers who will work hard to ensure a feature like this is put in place in the future.

 

Whilst I do not have a definite time frame of when this will be put in place your voice and sentiments are appreciated, I would encourage you to visit our QuickBooks blog  to stay updated in the latest QuickBooks news and product updates. I apologies again that you still may need to encounter this message for the time being. I believe with your feedback we can get this change done. 

 

Thanks, 

 

-Steven

Reply Join the conversation
gp48
Level 1
‎December 10, 2021 10:47 AM

How do I remove Bank Feed Notification Message?

any news on if this will be fixed. really annoying.  I don't want direct bank feeds as they don't work on all my accounts.

Reply Join the conversation
RT1964
Level 1
‎December 10, 2021 10:54 AM

How do I remove Bank Feed Notification Message?

Sorry to disappoint you but this issue was posted over 18 months. The reality is Quickbooks don’t care about their users and this issue will not be fixed until they start losing client base. You want a decent software application, change to Xero! 

Reply Join the conversation