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brookenolan
Level 1

Credit Card bank feed has disconnected, when I re-enter log in details and complete 2FA, QBO connection screen says its connecting but nothing happens. Any ideas?

Trying to update NetBank sign in info.

2 Comments 2
Rusimyhr
QuickBooks Team

Credit Card bank feed has disconnected, when I re-enter log in details and complete 2FA, QBO connection screen says its connecting but nothing happens. Any ideas?

I appreciate you for providing detailed information, Brooke.

 

This is possibly due to a browser-related issue or from the internet connection. To troubleshoot this, we can start by clearing your cache and Intuit-specific cookies to ensure you're working with the latest updates. Alternatively, you can also use another supported browser for optimal compatibility with QuickBooks.

 

If you require further assistance or have any additional questions, don't hesitate to utilize the comment section below. 

SIAB
Level 7

Credit Card bank feed has disconnected, when I re-enter log in details and complete 2FA, QBO connection screen says its connecting but nothing happens. Any ideas?

@brookenolan 

Try opening your QBO account on any private/incognito browser.