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Introducing your QuickBooks Online AI Payments Agent: Smarter Payment Management for your Business

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Say hello to your new Payments Agent in QuickBooks Online—your behind-the-scenes superhero for getting paid faster and smoother! Think of it as your business's sidekick that works tirelessly to make sure you never awkwardly chase down payments again. Is there a better way to ensure all your invoices are paid in full and in a timely manner by your customers? That’s where your Payments Agent comes in and does the job for you. Lets dive in and learn more about this exciting new agent.

So what exactly is the Payments agent? Your Payments Agent focuses specifically on payment-related tasks, like matching customer payments to invoices, keeping transactions organized, and giving you peace of mind that your cash flow stays on track. And to use it, just create a new invoice or open an existing one to view the agent panel. Some suggestions even appear on blank invoices. You can also manually open it by selecting the Intuit Assist.
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What can the agent do for me? It streamlines and simplifies the entire payment process, so you have fewer payment hiccups and a clearer picture of your revenue. It also analyzes customer behaviors to identify and act on tailored opportunities that increase invoices paid in full, drafts engaging customer communication, and provides visibility into cash flow.


Key Features and Benefits
Available to All QuickBooks Online Users except Simple Start:

  • Payment Strategy Personalization: This feature analyzes customer payment behaviors and enacts the most effective strategies to accelerate cash flow. This includes setting up recurring payments, adjusting net terms, suggesting alternative payment methods, sending automated invoice reminders, managing deposits, and applying late fees when necessary.
  • Intelligent Communication Management: Drafts and sends personalized messages to customers sharing new payment options and strengthening relationships.
  • Payment Health Visibility: Assesses how your business is doing overall in regards to cash flow and what levers can be pulled to improve it.

 

Q & A:

Q: Can it help me follow up on unpaid invoices?
A: Sure can. It tracks which invoices are still unpaid and helps you send reminders. It’s like having a polite nudge system built right into your workflow.

Q: Will it draft and send a personalized message to customers without running it by me first?
A: Nope, It won’t be firing off personalized messages to your customers without your say-so. You’re still the boss here. If you want to send invoice reminders, follow-ups, or other communications, it’ll give you options to customize the message before taking action. You’ll always have control over what goes out the door—you can tweak, approve, or veto anything before your customer sees it.

Q: How can it help my payment health? What kind of suggestions can it give?
A: Some suggestions it might give are automated follow-ups for consistently tardy clients, track partial payments while keeping an eye on patterns and suggesting you adjust terms with certain customers or refine your invoicing strategy, etc. Just remember it’s there to monitor your payment patterns and suggest improvements to keep your cash flowing steadily.


With real-time tracking, automation, and helpful prompts for improving your payment process, it ensures your revenue streams stay steady and stress-free. In short, it’s here to save you time, reduce hassles, and let you focus on what you do best: running your business.

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