Correcting Payroll in QuickBooks Online Payroll Core, Premium and Elite

Did you know that you can correct prior payrolls in QuickBooks Online Payroll Core, Premium and Elite?  You are able to void, edit or delete a paycheck based on how the employee was paid and if there aren’t any system blockers*. In fact, in the past 30 days, this feature was used over 100,000 times! While that seems like a lot it's a very small percent of the total number of employees that were paid.

You can:

• Void, Edit and Delete all paper paychecks
• Void processed direct deposit paychecks
• Edit or Delete unprocessed direct deposit paychecks

Here's a video where I explain the feature more and then Priya Kaza, product owner over payroll corrections, demonstrates how it works.

To access payroll corrections:

1. Go to the "Paycheck list" page
2. Go to the paycheck you want to correct
3. Select the down arrow on the far right of that row

Once a correction is done the system will automatically recalculate your taxes owed and make any necessary adjustments with the next payroll run.

*Blockers for you to do your own payroll correction is if either:

• The taxes haven’t already been filed. Remember, it doesn’t matter if they’ve been paid or not
• You’re using the integrated workers’ compensation partner and the payroll data has already been sent to that partner, which happens on the pay date

If either have happened you'll have to contact support to do the correction by:

1. Logging into your QuickBooks product
2. Clicking on the “Help” icon in the upper right corner of the product
3. Selecting to “Contact us” 

Here's a visual representation of the corrections flow: