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Okay, so now that we've discussed the six key steps to smooth invoicing, let's talk about what to do when a payment is late.
First, if you haven't received payment by the due date, check to see if the client has even received the bill. QuickBooks allows you to see if your client has viewed the invoice, which can indicate that they may have simply overlooked the email.
In either case, send a polite email reminder mentioning that perhaps the invoice has gotten lost in the shuffle. This may be enough to remind them to send payment. Or, they may say "The check's in the mail," in which case you know the payment is coming soon.
Check out the full blog post here to access a few invoice reminder email templates that you can use in your first email reminder to your customers or clients. Remember to customize them to your specific business and match the tone of your relationship with them. These are meant to be helpful guides to get you started.
Check out this article post on boosting productivity and getting paid faster with Automated Invoice Reminders in QuickBooks Online here.
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